My name is Melissa Lanz. Stephen Cotnoir performed an energy audit at my home today. I just wanted to pass along a compliment surrounding his friendliness, his thoroughness, and his work ethic. I have been in the service industry for 34 years. You have a special individual working for you, though I'm sure you already are well aware of the fact.
I look forward to working with your team mid-July.
Your crew was here on Wednesday and Thursday of this week and did a great job weatherizing our house.
We had bath fans installed and routed out of the house, eaves floors and kneewalls insulated, studwall to the garage was drilled and densepacked, top attic was air sealed and insulated, crawlspace foundation under mudroom was sprayfoamed.
We definitely feel the house is warmer throughout, more comfortable, not as dry. We are setting the programmable thermostats's comfort set point back one or two degrees and we don't notice the boiler coming on nearly as much.
Thank you for your efforts and your crew. Job well done.
We are just amazed with the difference we see from the insulation. We turn down the heat in the master bedroom upstairs at bed time from 68 to 64. The temperature in the room declines to 64 only at the end of 10 hours and even then does not signal the heating system to turn on (not reaching 63). In the past we would hear the heater turn on multiple times during the night. Your people did a great job and should be commended; please tell them how much we appreciate their work. I used to build F-16s and we gave great attention to quality of workmanship (people died if we messed up). Your people also showed an attention to detail that I did not anticipate - a very pleasant surprise.
Thanks to you and your team for your good work yesterday. You all worked hard and steadily in that hot and incredibly muggy day and we appreciate that. Each person I spoke with was courteous and answered all my questions. We look forward to seeing the change in our electric and heating bills. You went out of your way to not only do quality work but to respect the aesthetics of our home. Thank you. Job well done.
Thanks so much,
Tamara Krenn and Doug Craw
Newell and Crathern performed an energy audit and installed the recommended measures on my home last fall. The work was great and made a huge improvement in my heating and electrical costs over the winter. I am writing to again thank you for the excellent work done and also to inquire about what brand of audit software your company uses. I was impressed with the ability to give me a print out of the audit on the spot and to have the paper work be so straight forward.
They are very happy so far with the program. They had wanted to do work for some time but did not know who to call or how to determine what they need, so they very much appreciate the whole approach that our program takes. And, they said the energy audit was a great experience. The auditor really explained things well and they are excited to continue working with you to get some improvements made on the home.
Shelly and Scott Swain
Just a quick note to say thank you. Your staff was terrific, very professional and personable. They did a great job - all truly hard workers. Again extremely happy with you and your entire company. Excellent work and just as important - terrific customer service!
I want to congratulate your crew on a job well done. They were courteous, professional and did each phase of their job with attention to detail. They also were careful to clean up after themselves and all and all I think you have a very good crew.
Canterbury, NH 03224
Thank you so much for your excellent work yesterday and today. We were most impressed by your team, their professionalism, efficiency, courtesy and attention to detail. As a token of our appreciation, we supplied lunch to the team today, but were sorry Ted was not here to join in as well. Adam initially thought that maybe Ted was able to get us to qualify for a rebate and was going to check with Ted. Andy didn't think we would qualify. I didn't hear back but my wife did write a check for the full amount, so I am assuming we don't qualify. If you could confirm that, I would be most appreciative. Thanks again. We will be telling all our friends to give you a call should they need insulation work.
I would just like to compliment the two workers that did the weatherization in my home Ted & Derek. These two men had nothing but respect at all times while working in and around my home. They also have excellent work ethics. These two workers went non stop and explained every question we had with professionalism and knowledge. This is a commodity we don't see very much in younger working men so it was a great surprise to me to see this. So thank you very much for training and hopefully retaining men like this to work for your company.
James & Estelle
Allenstown, NH 03275
Thank you for the fantastic job your crew did at my house today. In addition to the work I expected, they also replaced my dryer vent with a better-fitting rigid one, weatherstripped around my front door, and custom-cut and installed plywood for a small storage space that only had insulation between the beams. The team was courteous, took care when moving my personal belongings and furniture, and cleaned up when they were. I would be happy to recommend your company to anyone else looking to improve their home's energy efficiency.
Henniker, NH 03242